Terms of Use

General Terms and Conditions - SAS Kreuz

1. arrival / departure

Arrival and departure times also apply to individually agreed weekdays. Departure must take place by 10:00 a.m. at the latest on the day of departure. The apartment can be occupied on arrival from 16:00 or by arrangement. Other arrival and departure times can be agreed individually with the landlord. If the tenant does not arrive by 22:00 on the day of arrival, the contract is considered to be cancelled after a period of 48 hours without notification to the landlord. The landlord or his representative can then freely dispose of the object. A (pro rata) repayment of the rent due to premature departure does not take place in principle.

2. special requests and additional agreements

are basically possible. They require written confirmation by the lessor. In the case of pets, type and size must be indicated.

3. payment

The rental agreement becomes valid upon receipt of the deposit on the account of the lessor. The deposit of 25% of the rental amount is due immediately upon reservation or booking. After the down payment has been made, the payment of the balance (75%) is due 14 days before the start of the trip. If the payment terms are not kept, the landlord can withdraw from the contract. The non-payment is considered as withdrawal and entitles to the new letting. Additional costs for water, energy, parking space, waste will not be charged.

4. withdrawal

You can withdraw from the contract at any time. Withdrawal must be in writing. In the event of withdrawal, you are obliged to compensate us for the damage incurred: - no compensation from the day of the booking confirmation by the landlord until the 121st day before the start of the rental period. Travellers who cancel at least 30 days before arrival will be refunded 100% of the booking amount. If you cancel between 14 and 30 days before arrival, you will get 50% back. Otherwise they will not be refunded. Amounts already paid will be charged. A replacement person who enters into your contract under the above conditions may be provided by you. A written notification is sufficient.

5. obligations of the lessee

The tenant undertakes to treat the rented items (holiday home, inventory and outdoor facilities) with care. If during the tenancy damage occurs to the holiday home and / or its inventory, the tenant is obliged to notify the property management immediately. Defects and damages already discovered on arrival must be reported immediately to the property management, otherwise the tenant is liable for these damages. A reasonable period of time must be allowed for the removal of damages and defects. Claims arising from complaints that are not reported immediately on site are excluded. Complaints received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation. In the event of any disruptions in performance, the lessee is obliged to do everything reasonable within the scope of his legal obligation to contribute to remedying the disruption and to keep any damage that may have occurred to a minimum. On the day of departure, the tenant must remove personal belongings, dispose of household waste in the designated containers and store dishes in the kitchen cupboards in a clean and washed condition.

6. data protection

The tenant agrees that in the context of the contract concluded with him necessary data about his person will be stored, changed and / or deleted. All personal data are treated absolutely confidentially.

7. liability

The tender was drawn up to the best of our knowledge. There is no liability for any influence on the rented property due to force majeure, customary power and water failures and thunderstorms. Likewise, no liability shall be accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural or local conditions. However, the lessor shall be pleased to assist in remedying the problems (as far as this is possible). The Lessor shall not be liable for the use of the provided play and sports equipment. The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal items in the event of theft or fire. The tenant is fully liable for wilful destruction or damage.

8. final provisions

Photos and text on the website or in the flyer serve the realistic description. The 100% agreement with the rental object cannot be guaranteed. The landlord reserves the right to change the equipment (e.g. furniture) if they are of equal value. Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The ineffective provision shall be replaced by an effective provision which comes closest to the economic and legal intention of the contracting parties. French law shall apply. Place of jurisdiction and place of performance is the registered office of the company.